Purpose
To coordinate, plan and deliver daily team tasks for the parts warehouse function through the execution of predefined objectives as per agreed standard operating procedures. Responsible for overseeing the general operations of a warehouse and its staff.
Position Overview Purpose
To coordinate, plan and deliver daily team tasks for the parts warehouse function through the execution of predefined objectives as per agreed standard operating procedures.
Specific Role Responsibilities GENERIC JOB OUTPUTS
PROCESS AND GOVERNANCE
- Execute own and team work, in line with governance and compliance processes.
- Identify and apply known solutions to operational problems within team environment and escalate unresolved issues.
- Monitor and report on own and team's transactional activities to provide timely information for decision making in area of accountability.
- Plan, coordinate and deliver own and team activities to ensure that agreed standards and operational objectives are met.
- Allocate parts orders efficiently to picking staff in order to ensure that parts are picked timeously.
- Control all incoming stock to ensure parts are received correctly.
- Deliver on agreed performance targets according to set procedures and service level agreement.
- Effectively communicate discrepancies on the system related to the availability of parts, products and accessories, to ensure accurate stock holding.
- Ensure best practices to reduce damages and stock shrinkages with regards to receiving and dispatching of parts.
- Ensure best practices to reduce stock damages and shrinkages during the receiving and dispatching processes of parts.
- Ensure that all stock shipments that are received, are quality checked and stocked within OEM/Importer standards.
- Inspect and ensure stock received are intact and without damages.
- Inspect parts received to ensure packaging is intact and parts not damaged.
- Offload containers in accordance with agreed timeframes.
- Verify stock received against order to ensure correct stock has been issued.
FINANCE
- Coordinate and monitor daily work activities within the team environment in order to prevent financial losses.
- Ensure team adherence to specified policies, standards and procedures to prevent and reduce wastage of a financial nature and escalate associated risks.
CLIENT/CUSTOMER
- Coordinate team activities to meet and exceed internal and external customer expectations.
- Deliver services that creates a culture which aims to exceed customers' expectations in all aspects of the business.
- Ensure own and team adherence to organisational client service principles and practices.
PEOPLE
- Act as change agent and provide support to the team with the successful implementation of identified change initiatives.
- Coordinate and participate in training interventions to establish a learning and growth culture within the team.
- Own and live up to company values.
- Supervise team of binners and ensure accuracy of work activities.
Qualifications and Experience Minimum Qualification
Higher Certificates and/or Advanced National (Vocational) Certificates with NQF Level 04
Minimum Experience
2 3 years experience in a similar environment
Skills and Personal Attributes Minimum Requirements
Industry legislative compliance/ knowledge.